Most Singapore households hire domestic helpers through a licensed employment agency. Agencies are regulated by MOM and play a central role in recruitment, Work Permit processing, and deployment — even when you discover candidates online first.
What agencies typically handle
- Recruitment and biodata verification
- Interview arrangement
- Work Permit application and renewal support
- Insurance and security bond coordination
- Pre-departure or transfer handover logistics
- Guidance on employer obligations and standard contracts
What employers still own
You remain responsible for suitable accommodation, timely salary payment, levy payment, fair rest days, safe working conditions, and supervising daily work. The agency facilitates hiring; you manage employment day to day.
How Maidfinder fits in
Maidfinder is a search and discovery platform — not a replacement for your agency. Browse maids, compare agencies, shortlist profiles, then engage the agency listed on the biodata to proceed with interviews and formal hiring.
Choosing an agency
Check that the agency holds a valid MOM licence, ask about replacement policy, fee breakdown, and after-sales support. Read agency testimonials and services pages when available.
Before you sign
Read the service agreement between you and the agency, and the employment contract between you and your helper. Clarify refund or replacement terms in writing before payment.
